Join me for a free Groundswell Webinar April 3, courtesy of Lithium
by Josh Bernoff
Many companies use Lithium communities for Supporting their customers, one of the five key objectives we cite for groundswell strategy.
Lithium is featured in our book including the incredible story of the support forum that saved Christmas when an earthquake in Asia cut many of the support phone lines for router-maker Linksys. We also quote Lithium CEO Lyle Fong on how recognition systems are crucial in making communities successful.
Should be an interesting online event.